Untreatable Stains

Important – Always read and follow the care instructions and any warnings provided by the carpet manufacturer. Rugs and carpets with natural fibers and/or certain dyes may require special treatment. If in doubt contact a cleaning professional for advice/service. Also follow these General Rules for stain treatment.

• Acid toilet bowl cleaners, acne medication, alkaline drain cleaners, chlorinated bleach, hair dyes, iodine, insecticides, mustard with turmeric, plant fertilizers and stains of this nature cannot be removed as they have permanently altered the carpet’s color. Call a professional. Most likely the only solution is to insert a piece of carpet remnant, or a piece taken from a closet, that can be put into the area where the spot is cut out.